dear all, just wanna inform u guys that i finally got a job at dell...i'll b workin as a customer care specialist...da title sounds fantastic huh? but basically what i do is to deal with customers from different markets i.e. ANZ, india, malaysia etc...hope tis isnt gonna be too tough for me...u noe la...different customers different attitudes...some are very unpredictable...jz hope that things go smoothly for me...a 15 or 16 days trainin will be provided to train us on handling the phone calls and so on...after that there will be another assessment to assess our performance...phew...dell sure aint gonna make our lives ez...but the pay is good...and da benefits are also attractive...we will be paid bonus at the end of the year on a pro rata basis...then if the company is doin good and satisfied with the staff performance we will be given a 7% incentive as well...sounds reali great ya? haha...and the best part is i'm a direct/permanent employee of dell and not thru any agency...so my job is sorta more secure than those with contracts or whatsoever...but well i sure do hope i can hang on till then cos i heard the turnover rate from this dept is very high...let's keep our fingers crossed and pray hard...hehe...
i'll hv to report to work on this comin mon 3/7...it all kinda happens a lil bit too sudden for me...tho i've been unemployed for a period of time, now that i got a job, i feel like m not very ready to work yet...i've gone thru 5 intvs b4 i landed myself with this one...but anyhow, i'm happy that i've got a job...guess i shd not be complainin so much...haha...well to those out there who are stayin in pg n still lookin for a job, i may be able to help u cos dell has got a prgm called "employee referral prgm". but m not sure how it actually works...if ur interested i may help u to find out more bout it...
guess that's all for da time being...all the best to those who are already workin or lookin for job. not to forget my friends who are still studyin too...gambatte!! u can do it!!! signin off...88
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